Privacy Policy

Last updated: January 14, 2025

At VidaVitamins, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Billing and shipping address
  • Payment information (processed securely through our payment provider)
  • Phone number
  • Date of birth

Health Information

To provide personalized vitamin recommendations, we collect health-related information through our quiz, including:

  • Health goals and concerns
  • Dietary preferences and restrictions
  • Lifestyle factors
  • Current supplements and medications
  • Age, gender, and general health information

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages viewed and time spent on site
  • Referring website information

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process and fulfill your orders
  • Provide personalized vitamin recommendations
  • Communicate with you about your orders and account
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that help us operate our business (payment processors, shipping carriers, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Data portability

To exercise these rights, please contact us at privacy@vidavitamins.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@vidavitamins.com
Address: VidaVitamins, Inc., 123 Wellness Way, Los Angeles, CA 90001

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