Frequently Asked Questions

Find answers to common questions about VidaVitamins.

Our quiz asks about your health goals, lifestyle, diet, and any specific concerns. Our AI-powered system analyzes your responses along with scientific research to create a unique vitamin formula tailored specifically to you. The quiz takes about 3-5 minutes to complete.

Most customers begin noticing improvements in energy and overall wellbeing within 2-4 weeks of consistent use. However, some benefits like bone health and long-term immune support build up over time, so we recommend giving your personalized vitamins at least 90 days for optimal results.

While our vitamins are made with safe, high-quality ingredients, we always recommend consulting with your healthcare provider before starting any new supplement regimen, especially if you're taking prescription medications or have existing health conditions.

After completing your quiz and placing your order, you'll receive a monthly supply of personalized vitamin packs. Your subscription automatically renews each month, and you can pause, modify, or cancel at any time through your account dashboard.

Orders typically ship within 2-3 business days. You'll receive a tracking number via email once your order is on its way. Standard shipping takes 3-5 business days within the continental US.

Yes! You can pause, skip, or cancel your subscription at any time through your account dashboard. Just make sure to make changes at least 5 days before your next billing date to avoid being charged for the upcoming month.

All VidaVitamins products are manufactured in FDA-registered, GMP-certified facilities in the United States. Every batch undergoes rigorous third-party testing for purity, potency, and safety.

Many of our vitamin options are suitable for vegetarians and vegans. During the quiz, you can specify your dietary preferences, and our system will ensure your formula aligns with your lifestyle.

Our vitamins are free from common allergens including gluten, dairy, soy, and nuts. However, we recommend reviewing the full ingredient list for your specific formula if you have severe allergies.

You can retake the quiz at any time to update your personalized formula. If your health goals or lifestyle have changed, simply log into your account and select "Retake Quiz" to receive an updated recommendation.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal. All transactions are secured with industry-standard encryption.

We offer a 30-day satisfaction guarantee on your first order. If you're not completely satisfied with your vitamins, contact our support team within 30 days of delivery for a full refund.

Still have questions?

Our support team is here to help. Reach out and we'll get back to you within 24 hours.

support@vidavitamins.com

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